Guides · Finding care

How to get a legitimate doctor's note online

A legitimate online doctor's note comes from a real telehealth visit with a licensed clinician who evaluates you and documents what they found. A note bought without a visit, or one with a made-up provider, isn't legitimate and can put your job at risk.

What your employer accepts is up to its policy, so ask HR what they need. For family and medical leave (FMLA), the Department of Labor counts a telemedicine visit only if it includes an exam, evaluation or treatment, follows state licensing rules, and is generally done by video.

Updated · Facts checked against the sources listed below

How to get a note from a telehealth visit

  1. Check what your employer or school needs. Some want only dates of absence; others want a return-to-work date or limits on duties.
  2. Book a visit with a licensed clinician, ideally by video, through your health plan, your doctor's office or a telehealth service.
  3. Say at the start that you need a note, and what it must include.
  4. Describe your symptoms honestly. The clinician decides whether a note is appropriate and what it says.
  5. Get it in writing from the clinician or practice, with their name, credentials, contact details and the visit date.

Will my employer accept an online note?

That's your employer's call. A note from a real visit with a licensed clinician, with the details they ask for, is the strongest kind. A note usually includes:

  • The clinician's name, credentials and a way to verify them.
  • The date of the visit.
  • The dates you were or will be unable to work, or a return date.
  • Any work limits. Your diagnosis usually doesn't need to be on it.

Policies differ by employer and by state, so ask HR or check your handbook before you book.

FMLA and longer leave

For FMLA leave, a simple note may not be enough. The Department of Labor says an employer may require a medical certification, part of which a health care provider must complete. A medical diagnosis isn't required for certification.

Treatment can include a telemedicine visit if it meets DOL criteria: an exam, evaluation or treatment by a health care provider, allowed by state licensing authorities, and generally by video. A phone call, letter, email or text alone isn't enough to count as an in-person visit.

Notes to avoid

  • Sites that sell a note with no visit, or promise a note no matter what.
  • Templates you fill in yourself.
  • Notes that list a clinician you never spoke with.
  • Backdated notes for days you weren't evaluated.

If you're sick enough to miss work, make sure you get the care you need, not just the paperwork. Call 911 for chest pain, trouble breathing, signs of a stroke or severe bleeding.

How Gabriel helps

Gabriel Core and Plus include unlimited virtual urgent care, plus unlimited virtual primary care, and Plus adds two in-person urgent care visits a year for when you need to be seen. If you need a note, tell the clinician at the start of the visit; they decide what's appropriate.

Common questions

Can I get a doctor's note online?

Yes, from a real telehealth visit with a licensed clinician who evaluates you. The clinician decides whether a note is appropriate.

Do employers accept online doctor's notes?

It depends on the employer's policy. A note from a licensed clinician with the visit date, dates off work and the clinician's contact details is the kind most likely to be accepted, so check with HR first.

Is an online doctor's note legit?

It is if it comes from an actual visit with a licensed clinician. Notes sold without a visit aren't legitimate.

Does a telehealth visit count for FMLA?

It can. The Department of Labor counts a telemedicine visit that includes an exam, evaluation or treatment, follows state licensing rules, and is generally by video. A phone call alone isn't enough.

Does a doctor's note have to say my diagnosis?

Usually not. For FMLA certification, the Department of Labor says a medical diagnosis isn't required.

Sources

  1. Fact Sheet #28P: Taking leave when you or a family member has a serious health condition under the FMLA U.S. Department of Labor
  2. Field Assistance Bulletin 2020-8: telemedicine and FMLA U.S. Department of Labor
  3. Telehealth MedlinePlus, National Library of Medicine

This guide is general information, not medical advice. It does not replace a visit with a licensed clinician. Gabriel membership is not health insurance.